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Higher Education Participants
Comprehensive Two-day
Workshop Vice President Student Affairs
This course “provided an excellent opportunity to allow my CUBIT team to develop strategies and common understandings for managing and preventing conflict.”
Administrative Assistant, Student Affairs
“This course will help me to diffuse a situation more effectively. It has helped me to identify various personality types and provided tools to use when working through a problem/incident”
Program Assistant, Office of Student Conduct
“This course was an enlightening experience. The instructor maintained a calm and engaging tone that kept me interested in the subject matter.”
Managing Assistant Director, University Center Administration
“This course was great. It allowed me to utilize my skills to diffuse possible situations before they escalate.”
Director, Counseling Center
This course “got me to consider rethinking how to think about working with aggressive and angry people.”
Director of Health Services
This course “clarified and helped me deal with difficult situations. It is satisfying when a solution is reached and it is a win-win.”
University Center Administration
The ideas that will best help me are “1) Art of Persuasion, 2) Identify Aggressive heavier patterns and 3) defusing aggressive behavior strategies.”
Associate Director, Office of Residence Life
I like best the “role playing; it was an exercise utilizing the tools learned to real problems.”
Associate Director, Student Life and Leadership Development
This course “empowered me to be more effective in dealing with aggressive behavior.”
Associate Director, Health Services
“It taught me ways to deal with difficult people. It also made me realize more about myself, Thank you.”
Assistant Director Counseling Center
“This was a helpful understanding of human behavior and options that has enhanced my professional skills.” |