"If your goal is to persuade (art of persuasion) large numbers of people or just a few, in or out of a venue for an event, you must be ready for anything to happen and that anything will most probably originate from aggressive behavior (triggers) in humans."
Robin Handlan has over 25 years in venue and event management and with real work experiences to draw from Aggression Management is a natural progression. Since 1978 Robin has worked in all areas of the venue industry for the Orlando Centroplex which manages the 17,000 seat T.D. Waterhouse Centre, the 2500 seat Bob Carr Performing Arts Centre, the 70,000 seat Florida Citrus Bowl and the 91,000 square foot Expo Centre. From box office to operations/event coordination, sales/bookings and even the so-called glamorous touring side of entertainment Robin brings personal experience to the art of facilitating, dealing with aggressive problems and finding assertive solutions that work for everyone involved. Other areas of education and interest include courses in communication and journalism, the martial arts and she is currently a member of the International Association of Exposition Managers and the Central Florida Society of Association Executives.