FRANK T. READUS
As Manager, Training Specialist for a major
metropolitan postal district, responsibilities encompass management of all
training and development activities for the performance cluster
(14,000 employees); functional and behavioral instruction is provided
for all management, administrative and craft employees.
Professional training has consisted of thirty-four
years of diversified, human resources, business management and educational
Educational credentials consist of an M.S. in Applied
Behavioral Science, Johns Hopkins University, the B.A. in Public
Administration, Northeastern Illinois University, coupled with a series of
certifications ranging from team and group facilitation, measurement and
evaluation, neurolingistics programming to team and group facilitation.
Some career highlights include:
Facilitated and delivered a management development
program to approximately 3,000 + senior executives and managers attending
new and recurring seminar series and workshops at company's national
Developed, validated and implemented curricula for
nationwide postal management institute.
Directed and managed large, suburban post office with complement of 250 + employees, generating $ 19 million in revenue over an 8-year period.
EXPERIENCE: U.S. POSTAL SERVICE
MARCH 2000 Manage all training activities for Chicago Performance Cluster (14,000 + employees), which include functional and behavioral instruction for craft, administrative and managerial employees. Design curricula, deliver seminars, workshops and conferences via 5-person professional staff and 20 member support staff.
1995 Developed, validated
and implemented courses within approved education, plus training curricula &
principles/techniques of adult learning, small group processes and
organizational dynamics. Demonstrated ability to develop & validate methods used
in management training, inclusive of written communication to prepare training
& development materials. Conducted
organizational development activates in conjunction with requested services
following proper needs analysis.
MANAGEMENT PROGRAM - MANAGEMENT ACADEMY
and delivered management development program consisting of courses &
activities to enhance knowledge of management practices, behaviors, systems and
processes. Skills used:
administering and interpreting instruments for personality values, creativity,
leadership and performance. Goal
setting, adventure learning, team building; Courseware in areas of managerial
coaching, managing a multicultural work force, creativity, risk and innovation and ethics and values for managers were delivered to
approximately 3,000 senior level managers and executives.
1991 Directed and managed large suburban
post office of 250 employees engaged in processing, distribution and delivery of
mail to 150,000 customers. Responsible for $ 16 M budget and generated $ 19 M
in revenue. Participated in
variety of civic and service organizations.
ENGINEER and DISTRIBUTION PROCEDURE SPECIALIST
1983 Developed and implemented production
control system to identify and eliminate non-productive work hours in the
processing and distribution of mail for processing plants in 13-state area.
Reviewed, analyzed and corrected all mail processing operating plans
within the region.
INSTRUCTOR. [Mail Processing,
Bulk Mail Center & Mid-Level Management]
- Oak Brook, Illinois
1981- Facilitated learning teams of
10-20 initial and mid-level newly promoted supervisors and managers, to provide
technical analytical and interpersonal skills for more effective performance.
This was accomplished using teambuilding and group dynamics techniques,
flip chart presentations, video observation, critique and role play of various
scenarios. Curriculum development
in areas of basic supervision, performance appraisal, leadership, negotiations
and motivation were part of this training system.
Meyers Briggs Type Indicator Certification
Kirton Adaptation/Innovation Certification
Human Effectiveness Certification
Edge Learning Institute
Team and Group Facilitation Skills
Adventure Learning Team Building Facilitation Skills
Analytical Skills in the area of Values Models
Neurolingistics Programming Practitioner Certification
Instructional Design Certification
Measurement and Evaluation Certification
Alternative Dispute Resolution Certification