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Aggression Management® Diagnostic (Aggression Audit)
What is the Cost of Aggression in your organization?
Tardiness
Absenteeism
Passive Aggressive Behavior
Turnover
Productivity
Aggression Management®
Consultancy
Integrating prevention into your organization's policies and practices.
Aggression Management® Mitigation
Working with your
organization's Loss Control Professionals, Risk Managers and Legal
Consultants to bring prevention through Aggression Management®
Solutions:
Identifying Risk & Hazards and the creation of an Aggression Management®
Matrix
Identifying Existing Controls, such as in place security and observations
points, etc.
Identifying New Controls
Preparing and presenting updated Policies and Procedures
Implementation Phase
Reevaluation annually to remain current.
Aggression Management® Training ~
In-house Workshops
In-House Workshops are arranged with individual companies. Organizations
can choose from a number of standard alternatives which can be modified to
meet specific organizations' needs, such as:
Two-Day Comprehensive Workshop
This in-depth workshop
provides a comprehensive coverage of the three Arts of Aggression Management (The
Arts of: Being Prepared, Persuasion and Safe Escape). Participants will learn these "Arts" and be able to apply
them effectively. Those who complete the course receive a Certificate of Achievement as an
Aggression
Manager®
One-Day or Half-Day Accelerated Workshop
Designed for employees with
limited availability, this 8 or 4 hour session provides a participatory learning experience in three Arts of Aggression Management.
Four-Day Instructor's Workshop
This train-the-trainer
program is intended to provide an in-house training capability for any organization.
Prospective instructors take the two-day workshop and then have two more days of intensive
training and exercises including practice-teaching. Upon successful completion,
participants receive Instructor Certification from The Center.
Half-Day Manager's Overview
Selected decision-makers will
gain a concise understanding of the basic principles and skills needed to effectively
predict, prevent, and defuse aggressive behavior in the workplace. The Overview format
enables participants to understand and evaluate the workshop's potential for wider
application in their organization.
Aggression Management® Training ~ Open Workshops
The Center conducts regular workshops that are open to general
participation.
Video-based Interactive Workshop
Designed to be a half day interactive training program. Interactivity is accomplished through the use of a workbook and/or a facilitator. This video uses examples which include office, workstation, and industrial based scenes
Compact Video
26 minute video for orientations, reviews and small businesses
"Before Conflict,
Preventing Aggressive Behavior":
The book: At 16 chapters, 220 pages and 66,500 words is a comprehensive "how to" of Aggression Management® Skills.
Internet & Web-based training
A comprehensive web based instruction providing Aggression Management
Skills. Offers the ability to assess the cost of aggression in your
workplace, providing an aggression profile and demonstrating your efforts to
diminish aggression both individually and collective in your
organization. This assessment will also demonstrate your increase in productivity due to Aggression Management Skills.
Read what managers and supervisors are saying about Aggression Management®
Skills and how they are using these skills to prevent aggression and
increase productivity.
Select to learn more about:
Center
for Aggression Management's history
Partial
list of clients
What
others are saying about Aggression Management Solutions
Learn about Aggression
Management
Solutions
To
learn more, contact Dr. John D. Byrnes:
Center for Aggression Management
P.O. Box 2395, Winter Park, FL 32790
Phone: 407-718-5637
Email: JohnByrnes@AggressionManagement.com
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